Legal texts

Hotel San Juan de los Reyes' cookie policy

1. Information

Access to this website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that it can later use. That is, it is a small file, usually made up of letters and numbers, sent by our website server to the cookie file of your browser. This information allows you to be identified as a specific user and allows you to save your personal preferences, as well as technical information such as visits or specific pages you visit. Some are strictly necessary for the page to function well and others serve to improve performance and your user experience. If you click on the corresponding button (first layer of information about cookies that will be shown at the bottom of this website), you are giving your consent to the use of cookies, under the terms and conditions provided in this Cookies Policy. without prejudice to the deactivation and elimination measures of cookies that you may adopt, and which are mentioned in this document. When you access this website you will see a window where you are informed of the use of cookies and where you can consult this legal text. If you consent to the use of cookies (by checking the corresponding button), we will understand that you have consented to our cookie policy and therefore the installation of cookies on your computer or device. However, this does not affect the so-called “essential cookies” in relation to the services and/or functionalities that exist on this website.

2. Browser Settings

Those users who do not wish to receive cookies or want to be informed before they are stored on their computer can configure their browser for this purpose.

Internet Explorer: Tools > Internet Options > Privacy

Firefox: Tools > Options > Privacy and Security

Chrome: Settings > Settings > Advanced settings > Privacy and security

Additionally, we inform you of the possibilities of private browsing. Many browsers allow you to activate a private mode through which cookies are always deleted after your visit. Depending on each browser, this private mode may have different names. Below you will find a list of the most common browsers and the different names of this “private mode”:

Internet Explorer: "Inprivate"

Google Chrome: "Incognito"

Firefox: "Private Browsing".

The browser may also include the ability to better specify which cookies must be accepted and which must not. Specifically, the user can normally accept one of the following options: reject cookies from certain domains; reject third-party cookies; accept cookies as non-persistent (they are deleted when the browser is closed); allow the server to create cookies for a different domain. Additionally, browsers may also allow users to view and delete cookies individually.

Keep in mind in any case that, if you accept third-party cookies, you must delete them from the browser options or from the system offered by the third party itself. More information on deleting cookies in the most used browsers:

- Chrome: support.google.com/chrome/answer/95647?hl=es

- Explorer support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

- Firefox support.mozilla.org/es/kb/enable-and-disable-cookies-websites-track-preferences

- Safari support.apple.com/es-es/guide/safari/sfri11471/mac

Below we show you through links how to disable cookies following the instructions of the most used browsers:

• Internet Explorer

• Mozilla Firefox

• Google Chrome

3. Cookies used on this website

The cookies used by this website can be distinguished according to the following criteria:

3.1. Types of cookies according to the entity that manages them:

Depending on who is the entity that manages the equipment or domain from which the cookies are sent and processes the data obtained, we can distinguish:

Own cookies: those that are sent to the user's computer from a domain managed by the editor itself and from which the service requested by the user is provided.

Third-party cookies: those that are sent to the user's terminal from a domain that is not managed by the Owner of this Website, but by another entity that processes the data obtained through cookies (for example, Google).

In the event that the cookies are served from a computer or domain managed by the editor itself, but the information collected through them is managed by a third party, they cannot be considered as its own cookies if the third party uses them for its own purposes. (for example, the improvement of the services provided or the provision of advertising services in favor of other entities)

3.2. Types of cookies according to the period of time they remain activated:

Depending on the period of time they remain activated in the terminal equipment, we can distinguish:

Session cookies: those designed to collect and store data while the user accesses a web page. They are usually used to store information that is only interesting to keep for the provision of the service requested by the user on a single occasion (for example, a list of products purchased) and disappear when the session ends.

Persistent cookies: those in which the data continues to be stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

3.3. Types of cookies according to their purpose:

Depending on the purpose for which the data obtained through cookies is processed, we can distinguish between:

Technical cookies: these are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist therein, including those that the editor uses to allow the management and operation of the page. website and enable its functions and services, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, manage payment, control fraud linked to the security of the service, make a request for registration or participation in an event, count visits for the purposes of billing licenses for the software with which the service works (website, platform or application) , use security elements while browsing, store content for broadcasting videos or sound, enable dynamic content (for example, text or image loading animation) or share content through social networks. Also belonging to this category, due to their technical nature, are those cookies that allow the management, in the most efficient way possible, of the advertising spaces that, as another element of design or “layout” of the service offered to the user, the editor has been included in a web page, application or platform based on criteria such as edited content, without collecting information from users for different purposes, such as personalizing that advertising content or other content. These cookies are exempt from compliance with the obligation to obtain prior consent exclusively to the extent that they allow the requested service to be provided. However, if these cookies are used for different purposes (for example, for behavioral advertising purposes), they will be subject to these obligations.

Personalization or preference cookies: these are those that allow the user to remember information so that the user can access the service with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language, the number of results to be shown when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service, the region from which the user accesses the service, etc. If it is the user themselves who chooses these characteristics (for example, if they select the language of a website by clicking on the flag icon of the corresponding country), cookies will be exempt from obtaining prior consent as they are considered an expressly requested service. by the user, and this as long as the cookies serve exclusively the selected purpose and are not used for other purposes.

Analysis or measurement cookies: these are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, applications or platforms and to prepare navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in based on the analysis of usage data made by users of the service. These cookies are not exempt from obtaining prior informed consent for their use. However, it has been considered that these cookies do not represent a risk to the privacy of users as long as they are first-party cookies, that they process aggregate data for strictly statistical purposes, that information on their uses is provided and that they are included. the possibility for users to express their refusal regarding its use

-Behavioral advertising cookies: these are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on user behavior obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

4. What happens if cookies are disabled

To use this Website, the installation of cookies is not necessary. The user can not accept them or can configure their browser to block and delete them. However, some functionalities of this website will be disabled depending on the type of cookie. Browsing our website may not be optimal and some resources may be disabled.

5. Updates and changes

The Owner may modify this Cookies Policy based on legislative or regulatory requirements, or with the purpose of adapting said policy to the instructions issued by the Spanish Data Protection Agency, therefore users are advised to visit it periodically.

6. Request for additional information on the use of cookies

If you require additional information about the data processing that we do in this entity through cookies, you can send us an email to the following address: info@hotelsanjuandelosreyes.com

7. Additional aspects

You can obtain more information about cookies for advertising or reach measurement purposes through the deactivation page of the Network Advertising Initiative (in English), at http://optout.networkadvertising.org and also on the website https://www.youronlinechoices.com/es