1. Does the hotel have parking?
The hotel has a private parking located in the same building of the hotel, it cost 18,50 euros/night/place. Use of the car park is under availability upon arrival. No places are reserved in advance.
We recommend that you arrive at the hotel with your car and stop in the area reserved for travellers (just in front of the hotel door), ask at the reception and we will inform you of all parking possibilities.
2. What time can I check in / check out?
The entrance to the rooms is from 14:00 pm.
If you arrive earlier and the room is ready you can occupy it, otherwise we can store your luggage until it is ready.
Departure is posible untir 12:00 am. We have a storage room to leave luggage if you please.
3. Is breakfast included?
You can book breakfast at the same time as booking or you can also book it informing the reception on arrival.
It is a gourmet breakfast with combination of buffet and freshly cooked dishes. We have products suitable for coeliacs and lactose-free. If yor are going to need these products please inform us in advance.
The cost of the gourmet breakfast is 14.00 euros/person.
4. Does the room have a view?
All our rooms are outside rooms although only a few rooms have a view of the Cigarrales area. These rooms are under availability of the hotel at check-in time.
5. Does the room have a shower?
All our rooms have a hydro-massage bath tub except the adapted rooms that have a shower.
6. Does the room have a double bed?
Only the small double rooms, the Deluxe double rooms with jacuzzi, the family rooms and the superior room have a double bed guaranteed.
Deluxe rooms can have a double bed or two beds under availability. If you have any preferences, please request them in the comments when booking. We will do our best to please your requests.
7. Extra beds and cots.
The hotel has extra beds suitable for children up to 10 years old. We do not have extra beds for adults.
The supplement is 15 euros/night. Extra beds are limited so please book in advance.
We have cots for babies from 0 to 2 years old. The coti s free os charge, you can requested in your reservation. The máximum number of cots allowed per roo mis 1. It is not posible top ut an extra bed and a cot in the room except in the family room.
8. Romantic package in the room.
If you are celebrating a special occasion, the hotel offers a romantic in-room package that includes: cava, chocolates and rose petal cover.
It is necessary to book in advance. For more information please contact us.
9. Airport transfer service.
The hotel offers transfer from the airport to the hotel and back with a private driver for an additional fee. We can manage your transfer with prior booking, for more information contact us directly.
10. Gift vouchers.
If you are looking to surprise someone on a special occasion, but you are not staying with them, we offer the possibility of giving away a stay at the hotel with a gift voucher. The date will depend on the availability of the hotel and the rate we have at the time of booking. For further information please contact us.